If you're a beginner in the call center industry, here are the top 10 most common call center job interview questions with their sample answers.
Whether you're a beginner or a veteran, these sample answers will help you.
For each interview question, I've included a brief explanation along with 2-3 sample answers that apply to both applicants with or without experience.
Text Format of this video: kwestyon.com/call-center-interview-questions-and-answers-newbies/
If you need a more in-depth explanation for each question, refer to the links below.
Each question has an individual video.
TELL ME SOMETHING ABOUT YOURSELF.
www.youtube.com/watch?v=4z-sDnrs-FA
WHY SHOULD WE HIRE YOU?
www.youtube.com/watch?v=81nQ4EyLFBM
WHY DO YOU WANT TO WORK IN A CALL CENTER?
www.youtube.com/watch?v=45VicNg0aQI&t=413s
WHAT IS YOUR GREATEST WEAKNESS?
www.youtube.com/watch?v=bMKylWE-fOU&t=344s
WHAT ARE YOUR STRENGTHS?
www.youtube.com/watch?v=4g2vrWF-mnU
DESCRIBE COLORS TO A BLIND PERSON
www.youtube.com/watch?v=VGDAl0e4AF4
SELL ME THIS PEN.
www.youtube.com/watch?v=PlAxAbBCKuk
WHERE DO YOU SEE YOURSELF IN 5 YEARS?
www.youtube.com/watch?v=P4TDDiuuydQ
WHY DID YOU LEAVE YOUR LAST JOB?
www.youtube.com/watch?v=mTJb7ne0Mbg
HOW DO YOU HANDLE STRESS?
www.youtube.com/watch?v=q7bbOmYUP5k
NAVIGATE THIS VIDEO:
00:00 Tell me something about yourself
05:51 Why should we hire you?
09:21 Why do you want to work in a call center?
11:05 What's your greatest weakness?
13:29 What are your strengths?
16:32 Describe colors to a blind person.
18:33 Sell me this pen.
23:49 Where do you see yourself in 5 years?
26:54 Why did you leave your last job?
34:14 How do you handle stress?
Category : Interviews and Podcasts